MOTION have no problems if you want to return an item.
- You can return any garment for a full refund if it is within 7 days of receiving your original order
- The Customer cannot return any goods purchased which are sale items or which were purchased at a discounted price, nor can the Customer seek a refund for any goods purchased & worn in training or racing.
- The amount refunded will be the price paid when purchasing the garment. Sale items cannot be returned
- Any custom made products cannot be returned or refunded
- The cost of shipping the return item/s will be deducted from your refund. That cost will be based on state. $14.55 Vic, $15.55 Taz, NSW, ACT, SA, $18.55 Qld, $20.55 WA. For all Australian returns
- If you have purchased a garment that needs to be swapped due to size or colour, the buyer will send the goods back at their own expense and once the order has been received MOTION will deliver the new garment/s right away.
- International orders may be returned using any method of your choice, at your expense. We recommend using a traceable and insured service
- Refunds for international customers will occur once the goods are received
- It is a legal requirement that MOTION declare the full value of goods (not including shipping charges) on all packages delivered outside of Australia. Shipments may be subject to import duties and taxes which are levied once a shipment reaches your country
- It is a criminal offence to falsify the details on this form. We cannot inaccurately describe the contents, claim a lower value or mark as a gift. Please do not ask us to do any of the above
- Any additional charges or fees for customs clearance must be covered by you. Unfortunately we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances
- Please make sure you return the goods in the same condition you received them in. We are happy and willing to accept all garments returned, however, if they arrive in a poor condition we might have to send them back to you.
- The goods are your responsibility until they reach our warehouse, so please make sure they are packed securely so they do not get damaged. Please also ensure you send the goods with a tracking number, otherwise we will not take responsibility if the goods never arrive at Motion’s head Office
- Our return address is: No4Woodrow Court, Cockatoo, Victoria, Australia 3781